As early as next week, residents across Greece will be able
As early as next week, residents across Greece will be able to rate and provide feedback on a wide range of public services through a new government-run online platform, Interior Minister Thodoris Livanios announced on Thursday.
The initiative is part of the government’s broader strategy to ensure transparency, improve efficiency, and increase citizen engagement in public administration.
Users will be able to access the platform to evaluate central and local government services, assigning ratings on a scale from 1 to 10. In addition to numerical scores, the platform will offer two open comment sections: one for general feedback and a second for specific service requests.
The scope of services available for evaluation is wide, including government bodies such as EFKA (social security), DYPA (employment services), AADE (tax authority), the digital services of gov.gr, and even public amenities like playgrounds, green spaces, and cleanliness.
“We will all be able to evaluate the condition of these vital services that impact our daily lives and quality of life securely and easily via our computers,” said Minister Livanios in an interview to ERT.
The platform is expected to go live on Tuesday or Wednesday, targeting the approximately 5 million citizens registered in the
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