Building Resilient Airline Partnerships in a Dynamic Regulatory Landscape

Aytekin Saray, the head honcho at Global GSA Group, recently took a breather from his hectic schedule to chat with Air cargo Week about the airfreight scene, the future of GSSAs, and how work dynamics have shifted as the pandemic.

ACW: What’s your take on business confidence in airfreight right now? What’s driving it?

Global: The airfreight sector is feeling the heat from geopolitical issues and trade hiccups.Though, strong partnerships are key to navigating these choppy waters. We’re seeing a surge in digital tools and automation that boost visibility and efficiency. plus,e-commerce is booming—people want their stuff faster than ever! At Global GSA Group,we’re honing our focus by nurturing long-term airline relationships while staying agile amidst regulatory changes. This way, our GSSA model not only stays relevant but becomes even more crucial as things evolve.

ACW: Have you seen any changes in demand for GSSA services since COVID-19? How’s global adapting?

Global: Absolutely! Post-pandemic demand has shifted significantly; airlines and forwarders are leaning towards flexible partners who know local markets well. We’ve ramped up our local presence and built specialized teams focused on sectors like pharmaceuticals and perishables.Our longstanding airline ties allow us to respond swiftly to these changing needs—showing we can deliver when it counts.

ACW: With economic uncertainty hanging around, how are airlines viewing their partnerships with GSAs? Are they tightening their belts?

Global:The current economic climate has made airlines more discerning about their GSSA partnerships.They’re shifting from just looking for cost savings to seeking long-term value and trustworthiness in partners who offer versatility along with capacity. At Global GSA Group, we’re fostering deeper collaborations through strategic planning while emphasizing value-added services that align with this new mindset.

ACW:


The 30th anniversary of Global GSA Group was recently celebrated! How did you commemorate this milestone?

Global:

This year marked three decades of building solid partnerships at Global GSA Group! From humble beginnings working with clients like Turkish Airlines to expanding into a global network driven by determination—we’ve come a long way! This anniversary gave us a moment to reflect on resilience while looking ahead at our commitment to innovation combined with local expertise.

ACW:
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What major industry shifts have you navigated over these 30 years? b > p >

Global: b > span > Over three decades , we’ve witnessed massive transformations within airfreight . The shift from manual processes toward digital solutions has been game-changing , demanding agility alongside investment . E-commerce growth adds pressure for speed , while compliance expectations rise too . We’ve also seen increased demand for specialized cargo services , especially in pharma . Throughout all this change , airlines emphasize flexibility which reinforces our focus on delivering consistent support . p >

ACW: b > span > As you celebrate your 30th birthday as a company , what future expansions or innovations do you have planned ? b > p >

Global: b > span > as we step into this new chapter post-anniversary celebration , we’re laser-focused on strategic growth opportunities. Targeted acquisitions will help broaden both service offerings & global reach . We’re also forging fresh partnerships aimed at unlocking potential within key markets while investing heavily into advanced tech that boosts operational efficiency—all without losing sight of our people-first culture .
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ACW: b > span > Where do you see significant growth opportunities emerging over the next five years ?
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panIn an increasingly competitive cargo market,Growth opportunities lie where precision matters most.Expanding specialized cargo services remains top priority,notably within pharma & perishables sectors.We're leveraging technology for smarter revenue optimization,ensuring tailored solutions reflect unique market dynamics.Strategic acquisitions will further enhance agility as we scale sustainably moving forward!