Transforming Pharma: Five Innovations in Supply Chain Management Through AI

In a recent episode of the Talking Supply Chain podcast hosted by Supply Chain Management Review, Brian Straight engaged in an insightful discussion with Shabbir Dahod, the CEO of TraceLink. They explored the transformative role of artificial intelligence (AI) in pharmaceutical supply chains. According to this conversation, AI is not just a buzzword; it’s reshaping how companies operate and adapt to challenges. Here are five essential insights from their chat.

1. Serialization as a Launchpad for AI

TraceLink has played a pivotal role in helping the U.S. pharmaceutical sector achieve comprehensive end-to-end serialization within its supply chain. Dahod emphasized that this digital transformation opens up new possibilities: “With our supply chain fully serialized and digitized, we can leap ahead since we possess unique capabilities.” This foundational shift is crucial for implementing advanced AI technologies.

1. Enhanced Tools for Visibility and Teamwork

To bolster AI-driven processes, TraceLink has rolled out two innovative products: MINT and POET. MINT merges product movement data with business transactions to refine planning and recall strategies, while POET enhances collaboration on human interactions like sharing batch records or certificates.these tools are vital for creating an environment where AI can thrive.

1. AI Taking Over Routine Tasks

The initial focus of AI within pharmaceutical supply chains will be on automating repetitive tasks such as order tracking, supplier monitoring, and inventory management. Dahod pointed out that “the primary advantage is increased productivity… followed closely by enhanced agility.” With AI handling these routine jobs around the clock, human employees can concentrate on more strategic initiatives.

1. Implementing Safeguards for Safe Deployment

Given the stringent regulations governing pharmaceuticals, TraceLink emphasizes building robust controls into its AI systems. “We’re establishing numerous guardrails,” noted Dahod, adding that final decisions will always rest with humans to ensure safety and accountability in operations.

1. Digital Readiness is Key to success

Despite advancements made by some companies, manny still depend heavily on outdated methods like PDFs or emails for dialog and documentation processes—hurdles that limit effective use of AI technology according to Dahod’s observations: “The effectiveness of your AI hinges on how well you’ve digitized your entire supply chain.” Tools like MINT aim to expedite this digital transition so organizations can benefit from real-time data flow and improved collaboration powered by artificial intelligence.

For those interested in diving deeper into this topic, check out the full episode of Talking Supply Chain at SCMR.com!