Data from the International Seafarers’ Welfare and Assistance Network’s (ISWAN) SeafarerHelp helpline shows rising numbers of contacts relating to mental health difficulties, reflecting the evolving need for emotional support at sea.
ISWAN has been operating what is now known as SeafarerHelp, the free, confidential, multilingual helpline for seafarers around the world, for over 20 years. The original rationale was to provide a ‘one-stop shop’ that could help seafarers to access information and support that would otherwise be difficult to come by in a foreign port or on pre-internet vessels, whether this was providing the details of the seafarer centre in their next port, or supporting seafarers to navigate very complex challenges such as experiences of abandonment or onboard harassment.
Data from SeafarerHelp provides rich insights into the realities of life at sea and how the challenges that seafarers face evolve over time. ISWAN’s helpline service also continually adapts to meet their changing needs. The arrival of high-speed internet onboard has had a transformational impact
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