May, Brighton - Cruise Xperience Innovation Summit (CXI) has released its first ever schedule of content, sponsored by Journey. Connecting the dots between seamless guest experience and the wow moments that are
May, Brighton - Cruise Xperience Innovation Summit (CXI) has released its first ever schedule of content, sponsored by Journey. Connecting the dots between seamless guest experience and the wow moments that are the cornerstone of many cruise brands’ strategies, the conference will include speakers from Virgin Voyages, Norwegian Cruise Line Holdings, Carnival Cruise Line, MSC Cruises and many more. The CXI conference will take place 3 - 4 June at the Miami Beach Convention Center, co-located with Cruise Ship Interiors Design Expo Americas and Hotel & Resort Design South.
The CXI schedule of content opens with Frictionless guest interaction for improved guest experience, which will explore the ‘how’ behind the personalisation journey and bespoke experiences that cruise brands now aim to deliver. Speakers include Cristina Fernandez, Senior Director, Digital Product Strategy, Norwegian Cruise Line Holdings. The second day kicks of with the session New concepts in immersive experiences on cruise taps into the day’s most topical conversations, as hospitality design the world round aims to up the bar on interactive experiences which delight their guests. The second day of the conference includes Beyond the Plate: Experiential dining and Interactive signage+.
In addition to the panel discussions, hybrid networking and content sessions
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