Wallem Group has launched a suite of support and consultancy services to protect IT systems onboard its clients’ vessels from disruption.Its new Vessel IT Security and Management Services (VITS) have been developed
Wallem Group has launched a suite of support and consultancy services to protect IT systems onboard its clients’ vessels from disruption.
Its new Vessel IT Security and Management Services (VITS) have been developed with a ship's entire digital ecosystem in mind – from its business networks to the Internet of Things (IoT) systems on which operations and humans rely. It includes six management and security services to help keep vessel IT systems up and running, and minimise cyber threats.
Wallem VITS offer continuous Servicedesk Support to customers from experts in vessel IT. When necessary, enquiries are escalated to specialist in-depth service teams. A Remote Vessel Infra Support service swiftly resolves IT issues from shore. In more complex cases, Wallem offers Onboard Vessel IT Support, deploying engineers to the ship to offer hands-on assistance with IT infrastructure, system upgrades, health checks and troubleshooting.
“The VITS suite is Wallem’s comprehensive response to shipping’s advancing digitalization, and the critical role IT reliability plays in maritime operations,” said Steve Whitby, Group IT & Technology Director, Wallem Group. “Shipowners increasingly seek efficiencies from remote IT support, remote management, and remote monitoring of vessel operations. Securing these benefits requires deep IT knowledge and long-standing maritime experience.
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