CMA CGM to transform shipping, logistics activities through generative AI

French container shipping and logistics major CMA CGM has unveiled a five-year strategic partnership with compatriot artificial intelligence startup Mistral AI.

The duo said it aims to “revolutionize” the shipping, logistics, and media sectors through AI.

Supported by a €100 million investment, the partnership is said to mark a significant milestone in CMA CGM’s ambition to integrate AI across all its activities.

As part of the agreement, a team of Mistral AI’s specialists will be based at the CMA CGM Group’s headquarters in Marseille, as well as at Grand Central—the headquarters of CMA Media. Working in close collaboration with CMA CGM’s in-house experts, these AI professionals will deploy and scale AI solutions across shipping and logistics operations while also pioneering new forms of media innovation.

To ensure swift and effective implementation, two dedicated teams will be established. One of them will be Mistral AI Factory which will bring together Mistral AI specialists and CMA CGM teams to accelerate AI adoption in shipping and logistics. The focus will be on streamlining and personalizing the customer experience through solutions such as automated claims processing,